FAQs2018-07-25T16:59:42+00:00

FAQ’s

WELCOME TO SIN CITY HOT AIR BALLOON RIDES!

Ballooning is a fair weather activity and inclement weather conditions may cause us to reschedule or cancel flights. Please keep this in mind when booking your adventure with us as safety is always the priority. We would love to fly 365 days a year, but occasionally Mother Nature just doesn’t cooperate.

Once booked, we will notify you the night prior to your flight with meeting location details. Generally, our meeting time is 30 minutes before sunrise. Please call 702-468-2426 with questions.

On the day of your flight, you will meet our team members and will be placed with a specific pilot and balloon. Our pilots will briefly introduce themselves, but you’ll be able to ask them questions once you’re up in the air. Feel free to document your journey via photos/video and don’t forget to tag us!

If you would like to help with setting up the balloon to prepare for launch, please let us know and we will make arrangements.

Assumption of Risk Waiver
All passengers must read, understand and sign our Assumption of Risk waiver. In the case of minors under 18 a parent or legal guardian must sign the agreement. Please review and sign the  waiver and bring it with you the day of your flight. One risk waiver per person please. Waivers will be collected at passenger check in.

Please click the link below to download the waiver.  Or Click the “Sign Our Waiver” button in the bottom right corner.

Click Here To Print Waiver

Sin City Hot Air Balloon Rides FAQs

What do I need to bring?2018-06-28T22:44:58+00:00

Bring your cameras, comfortable clothing, and a great attitude and we will have a lot of fun!

What is the balloon made of?2018-06-28T22:40:42+00:00

Hot-air balloons are made of a polyester or nylon material.

What kind of fuel is used?2018-06-28T22:40:14+00:00

Propane is the fuel used for flying hot-air balloons. Therefore, due to the flammable nature of propane, smoking is never allowed during your ballooning experience.

What altitude will we reach?2018-06-28T22:39:44+00:00

We will fly anywhere from tree-top level to several thousand feet.

Where will we land?2018-06-28T22:39:18+00:00

We land where the wind takes us. Your pilot controls the balloon by going to different altitudes to catch different winds, but ultimately Mother Nature decides where we will land.

What does it feel like?2018-06-28T22:38:25+00:00

Flying in a balloon is like nothing else you will ever experience! You will become part of the wind gliding. A flight in a balloon is a very smooth, peaceful, enjoyable experience.

How long will the flight last?2018-06-28T22:37:56+00:00

Flights are 45 minutes to an hour. Your total experience will take approximately three to four hours.

What time do we meet?2018-06-28T22:37:28+00:00

Morning flights meet a half an hour before sunrise. Afternoon flights meet approximately 1:30 pm.

 

What time are flights scheduled?2018-06-28T22:36:34+00:00

Flights are scheduled at sunrise because that is when it is the coolest and the winds are the calmest. We offer afternoon flights during cooler months : November 1st thru February 28th.

What’s included with the flight?2018-06-28T22:35:57+00:00

All flights are 45 minutes to an hour. At the end of the flight, all passengers receive a personalized Photo souvenir flight certificate. Also each flight concludes with sparkling toast.

How do I book a Hot Air Balloon Flight?2018-06-28T22:35:33+00:00

It’s simple… just give us a call at 702-468-2426 and we’ll give you all the information you need to book a flight.

Where do we fly from?2018-06-28T22:34:50+00:00

We have several launch sites in the Las Vegas area . We will let you know the meeting location when you check in the night before.

Can I bring a camera?2018-06-28T22:34:20+00:00

Absolutely. Try to have a wrist or neck strap available. Ballooning is the ultimate photographic opportunity.

Is my fear of heights a problem?2018-06-28T22:33:48+00:00

Ballooning is much different than standing on a ladder or high building. The basket sides are high enough to give a feeling of security. Everyone who has expressed a fear of heights before the flight says they became so distracted by the sheer beauty and thrill of flying that the fear went away.

 

When do you fly and for how long?2018-06-28T22:29:09+00:00

Balloons can only fly at sunrise when the winds are light. Flights normally last 45 – 60 minutes but can be shortened or lengthened by conditions. Plan on a total of 3.5 – 4 hours for the total excursion.

How do we get back to our cars?2018-06-28T22:28:18+00:00

The pilot is radio contact with our “chase vehicle”. Our crew will meet us at our landing site. After packing up the balloon and our customary champagne toast, we will drive you back to our launch site. Your friends and family are also welcome to join in the balloon “chase”.

What weather conditions do we need?2018-06-28T22:27:47+00:00

Generally winds of 10 m.p.h. or less with no precipitation and no thunder storm activity. The Captain has a saying that “it is better to be on the ground, wishing you were in the air, than to be in the air, wishing you were on the ground!”. We have a perfect safety record since starting and intend to keep it that way!

Can you steer the balloon?2018-06-28T22:27:06+00:00

No. There is no steering wheel or engine that a hot air balloon uses to maneuver. The pilot can only go up or down to obtain different wind directions. No two flights are alike as you are at the mercy of the wind.

How high will we go?2018-06-28T22:25:55+00:00

This will depend a lot on the weather and other factors but most balloon rides will go from just above the treetops to a few thousand feet in the air.

 

How safe is ballooning?2018-06-28T22:25:18+00:00

All of our pilots are licensed by the Federal Aviation Administration (FAA). They have had extensive training and rank safety as the highest priority. Their choice to fly or not to fly is based mostly on the weather but also includes other factors. If they do not feel it is safe to fly then the flight will be cancelled. All of our balloons are inspected by FAA maintenance facilities at scheduled intervals. In addition, balloons will be inspected by the pilot before every flight.

What should I wear while on the balloon?2018-06-28T22:23:55+00:00

The temperature in the balloon will be very similar to the temperature on the ground. We do NOT typically go to altitudes where the temperatures are a “really cold” as people often mistakenly presume. Boots (hiking, work, or muck variety) or sneakers are required. A hat of some type is recommended to provide a layer of protection between your head and the radiant heat emitted from the burners (a visor won’t help in this case). We recommend wearing long pants and sneakers or boots, this is for your protection.

Is tipping the crew allowed?2018-06-28T22:23:34+00:00

Absolutely! Our crews work hard to make sure that you have a safe, fun flight and by tipping them shows that you had a great time.

 

What weather conditions are required?2018-06-28T22:22:44+00:00

Hot air balloon flights require ideal weather conditions, however, just because it’s a beautiful sunny day, understand that it may not necessarily be a perfect day to go hot air ballooning. The wind speed should be less than 8 miles per hour, and there must be no thunderstorm activity within 50-100 miles. Balloons don’t fly in the rain, even if it has stopped raining recently before flight time, there may be more bad weather on the way.

It is ultimately the pilot-in-commands judgment on whether or not the weather is suitable for flight, and that decision is made solely in the interest of safety. We’d love to fly all the time, but sometimes it’s just not going to happen. There’s an old and wise saying we use in the ballooning circle – “It’s better to be on the ground wishing we were up there, than to be in the air wishing we were down here!”

Weather cancellations can and do occur, so please have patience. Sometimes we just cannot fly on your chosen date. We will reschedule you at a convenient later date as many times as necessary until your flight is completed.

What if I need to make changes to my reservation? Are there any refunds?2018-06-28T22:22:17+00:00

We have a cancellation policy to protect everyone in case plans happen to change between the time of reservation and the scheduled flight time. Cancellations or changes to your reservations can be made up to 48 hours prior to the scheduled flight time with no consequences whatsoever. Cancellations within 48 hours of flight time may carry certain penalties.

See our policies section for further details on our cancellation policy.

 

Are reservations required?2018-06-28T22:20:42+00:00

Yes, reservations are a must, please call us at 702-468-2426 to reserve your flight!

How much does it cost?2018-06-28T22:18:56+00:00

Please call us at 702-468-2426 for information on hot air balloon flight fares.

What happens if I don’t want to use my balloon ride voucher?2018-06-28T22:18:29+00:00

All vouchers are prepaid in full and are refundable. We do understand that sometimes passengers situations change and they no longer can or wish to use their balloon ride vouchers. For this reason, the vouchers are transferable. If you wish to transfer your voucher to another party, please ensure their health or ability is not restricted. Simply let us know who you have transferred the voucher to and we will adjust the file so they can continue to schedule on it.

What can cause a cancellation of a flight?2018-06-28T22:18:05+00:00

As safety of the passengers, crew and equipment is of utmost priority, flights will sometimes have to be cancelled. Various factors can cause cancellation such as weather conditions, equipment malfunction or pilot injury or illness. Your safety is our concern and we will not fly if this is jeopardized. If your flight is cancelled we simply reschedule you for another day.

 

What happens if I don’t fly this season? Will my voucher still be valid?2018-06-28T22:17:28+00:00

As ballooning is weather dependent we have to cancel your flight if conditions are not safe. If your flight is canceled, please call us at 702-468-2426 and we will reschedule you for another date. Sometimes passengers can be cancelled a few times before being able to fly.

Can anyone fly the balloon?2018-06-28T22:17:07+00:00

To fly a hot air balloon you must be a licensed balloon pilot. Much like a fixed wing pilot, balloon pilots go through extensive training including ground school, written exams and hands-on flying.

 

How do you steer the balloon?2018-06-28T22:16:03+00:00

Hot Air Balloons cannot be steered like a plane or helicopter. Balloons travel only in the direction of the wind. There may be different wind directions at different altitudes that the pilot may use to maneuver the balloon. Upon landing, our ‘Chase Crew’ that has been following the balloon since lift off retrieves the balloon and passengers and returns them to the launch location.

What makes the hot air balloon rise?2018-06-28T22:15:41+00:00

Hot Air! A pair of high-powered propane burners ignites and heats liquid propane that is aimed into the balloon to make it rise. The burners create 38 million BTU’s of heat. In comparison, an average home barbecue generates 30,000 BTU’s. Each flight uses approximately 30 – 35 gallons of propane.

HOT AIR BALLOON QUESTIONS?

It’s natural to have questions about your Las Vegas hot air balloon rides! From what to wear and how to prepare, we’ve got you covered. Take a peek at some of our most frequently asked questions to help guide you.